Step 2: Input cmd in the Windows 10’s search bar, right-click Command Prompt and click Run as administrator. Reinstalled the. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. If your Dropbox desktop app is stuck syncing, waiting to sync, or not. com and manually deleted the file (the . someone else adds a bunch of files on another machine. I have fixed hard links and permissionsGetting to the bottom of Dropbox crashing issues in Windows 10 can feel overwhelming these days. (Stuck on the "Syncing. It has said "1 sec left" for about two hours now. If the number of files that are syncing has reduced, then it may be worth. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. Curious I looked at what it was trying to sync and it was a random file. 6. Other dropbox files stopped syncing while this was happening. I used FINDER to see where the sync was stuck (shown by a light blue sync symbol). Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. 4. It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. 172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10. . Exasperated, I removed a large mixed-state folder from local sync that I suspected was the problem. I have been having an issue with files being stuck on "waiting to synch" for a few days now. Then it seems there are many files to be synced. Click Resource Monitor under the performance tab. My Dropbox has been stuck syncing the exact same number of files for several days. And it. I contacted the maker of the program who produced a software update to fix it. Switch to Another Browser. Double-check any Bandwidth limiting you have enabled. 2. It's all empty. Make sure the Dropbox desktop application is running. yet "synching" continues. Now tap on “ Next . My Dropbox has been stuck syncing the exact same number of files for several days. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. The file should disappear from the Finder in a few seconds. com they are added to the indexing queue of the. In that case, since you already disabled the computer backup feature, you'll need to resume the syncing until the app shows up to date @Mercman80 . But the syncing doesn't end. In the cache folder, select the cache you wish to delete. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And desktop folders "don't exist" online if I try to share a link. 426) of the app everything is back to normal but the app keep updateing by her self. 15 Catalina. reinstall dropbox. I have enabled the checkbox to start Dropbox app upon Windows start, but it does not launch. DropBox syncing has become stuck after I reloaded Windows. A have big amount of files in my account, about 300gb and more than 200000 files. , I can't access those settings. What I tried so far: - Restarting the app as well the PC. My Dropbox has been stuck syncing the exact same number of files for several days. When the account is suitably empty, you can relink your Dropbox desktop. Continue. If you don't add all the files, you will see that some Dropbox files are not syncing. Tried fixing permissions and hardlinks, but it doesn't get unstuck. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. It doesn't work from a domain joined computer but if i remove the computer. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. They are not nested in many folders, nor are their names unusual or long. Hi Serafin, have you tried deleting the files directly from the Dropbox folder on your machine instead of online? If this doesn’t work, try deleting the files from the Dropbox site in smaller batches instead of all at once. Restart Sync. Unfortunately though, after getting everything setup and starting Dropbox I was stuck with the message "Syncing. As for your previously backed-up folders, you should be able to move them back to their original locations if needed. Alt-H on the Windows Dropbox preferences Account tab and Fix Permissions and Fix Hardlinks; no effect. Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. Many are now only available through dropbox. this is a bug that have to be fix ASAP. A delay in syncing or a prolonged sync is not necessarily a sign of a problem. Name your sync task, select files from your Windows PC as the source, and choose a OneDrive folder as the sync target location. 3- Uninstall Dropbox app. pgn file shown below). Hardlink Repair. 4. I already tried to restart the desktop, restart the app, clean the program cache, double checked the internet speed (500mb/s download and 100mb/s upload), bandwidth (don't limit), paused the antivirus, but unfortunately the sync continues stuck. I have been "chatting" with technicians and have tried all their fixes, including reinstalling the program. Look for the Dropbox process in the list. " message without actually doing anything. It is still syncing, I will keep you info. Reinstall your Dropbox app. Hi, I'm finding that my syncing is stuck at 15,000 roughly, and when looking at the dropbox control panel, it's stating that a few files are "waiting to sync". i notice that if i use old version (114. 6. It turned out to be a problem with a program that monitors software licenses. I spent hours on the phone with apple but t. dropbox -prune -o -name . Wait a while then repeat step 2. . Sync and upload. If you want to resume syncing, hover over Syncing paused in the white bar at the bottom of the window and click Resume syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. ”. Temporarily disable any antivirus or security programs on your computer. 7) When Dropbox has finished installing, during the initial setup and sign in process, apply any Selective Sync settings you may have had prior to the reinstall and select the Dropbox folder location (if not in the default location). Dropbox learn; Contact support; cancel. But these 28 remains there a never sync. . Files that were already in my dropbox are not downloading. Hold down the 'Alt+H' keys. . 7 Solutions to “Dropbox Says Syncing but Not” What should I do if I encounter the. The Private connection doesn't work since a month approximately, while the other one is working fine. 300,000 files could lead to performance problems, but I would say a plan with 2. I have a trouble of dropbox syncing on macOS 10. Rename the file name or shorten the file name to make Dropbox sync files. Continue with Apple. Using the Mac version 88. Sync is core to what Dropbox does, but it can be affected by lots of factors. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. Make sure the Dropbox desktop application is running. exe and DropboxUpdate. I"m running the newest version of Dropbox, Mac 13. The sync bar gets stuck on 'starting', and then a few minutes later dropbox will just shut downThe green ticks and blue syncing circles on files in the Dropbox folder in nautilus are also gone. " Go to the "Account" tab. Once checked, click over to the Overview tab. Nothing. This article explains how to check if your files are syncing, what their sync status is, and what order they’re syncing in. My Dropbox has been stuck syncing the exact same number of files for several days. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Dropbox desktop app needs to update, or “sync”, whenever you add or update files in Dropbox. I ended up with "downloading 20 files" and still nothing syncing properly. Deleting all Dropbox cache. Dropbox learn; Contact support; cancel. To enable selective sync, select the Dropbox icon from the menu bar. Locate the file or folder you'd like to check. I have an installation of Dropbox on Windows 10 whose sync process is consistently freezing after a day or so of runtime. . Launch Task Manager. max_user_watches=100000. Turn on suggestions. Select the files/folders you want to upload to Dropbox. If your Dropbox desktop app is stuck syncing, waiting to sync, or not starting to sync, it may be due to your network settings or firewall: Check your firewall, security, and antivirus settings Check your network restrictions Dropbox stuck in Syncing. Usually, syncing (uploading changes) takes only about 2 or 3 seconds (a fixed time). . Select 'Preferences'. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. Step 2: Next, deselect all the. Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90. Its been days now that my desktop dropbox isnt syncing with my Dropbox account. I recently reset my windows 10 installation, after which I reinstalled dropbox, and since have been unable to use it. On another thread I found the suggestion to sign out and sign in again. . Hi , sorry to hear about your syncing issue. Sometimes, you may find the Dropbox indexing files stuck instead of slows down. Exit the screen and then check to see if the problem is fixed. . I'm a 10+ years paying customer. On Recent Activity all files status is with green mark ( Syncronized-Updated ). Log in to dropbox. 8. Dropbox stuck syncing for days. - Delete and re-add files to dropbox. I completed that, but still get the same problem. What is going on? Dropbox is communicating over network at around 150 bps. Step 4. I've been having great difficulty uploading large (1 to 2 GB) files to my Dropbox storage. My dropbox seems to be stuck at indexing, it shows to be syncing. There is no throttling imposed by ISP, so the slow upload speed and a terrible sync issue has to be fixed by Microsoft. I am ready to drop DropBox and look for other alternatives. 4 - while the long initial sync was starting, I ask to send me invitation for the shared folder. If I add files to dropbox. 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. 4- Restart the computer. Subscribe. Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application? Do you have any other cloud services running at the same time as the Dropbox app?1) made a copy of my local Dropbox folder. 2. Data files are something I have to share with project collaborators, and it is annoying to wait 2-3 days to upload just 9GB even though I have a Gigabit connection to my ISP. Please feel free to create a new topic here. Just to add that I also have the problems described in this thread. Thanks for clarifying that for us @Bopost - much appreciated. Dropbox sync stuck on main computer. I can't right-click to quit. Clicking Storage > Dropbox > Authorize Now to connect your Dropbox account to CBackup. , I can't access those settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Configured all systems permissions. I had to restart the Dropbox App that was stucked at 311Gb of syncing and, when I did it, it reached 690Mb in few seconds, but stucked again, and now for good. 1 TB is obviously going to involve a lot of files. 3) you can also re-do security. Choose "Preferences. 09-29-2020 07:46 AM. . Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. Step 2: Click on the “ Bandwidth ” button. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. Here, unselect any unnecessary files. Dropbox Staff. Desktop app; Mobile app; Integrations; Features;3. Open the Dropbox folder in Finder. Go to solution. The Dropbox. Dealing with the same issue, with the same lame support suggestions. Can you also check the article that Walter linked in his previous reply, on how to fix syncing issues , to see if any of the suggestions there. Too much cache will lead to the Dropbox upload stuck issue as well. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". What I have done: *quit dropbox. I contacted support and they suggested doing a full reinstall. Step 3. 4. 107. . I did a couple of restarts, some general fooling around, and this fix seems to be stable. Click Upload under the search bar at the top. 3. At least one of them has been stuck syncing for over a week. Recently, the Dropbox desktop app is stuck at ‘syncing 2 files’ or ‘indexing 2 files’. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Other files seems to be syncing, just a little slower than usual. January. Click your avatar (profile picture or initials) in the top-right corner. I've been a Dropbox user since it started as a company. [Dell Vostro 5590 Laptop] [Linux Mint 20 Mate] [Dropbox 102. reinstall dropbox. 3. Please wait about ten minutes to see if Dropbox resumes syncing. Once you hover your mouse over the Dropbox icon, you’ll see the syncing status (eg. . I have checked that Dropbox is synchronizing on the background but I am not so sure it works fully properly. Usually, syncing (uploading changes) takes only about 2 or 3 seconds (a fixed time). It’s easy to make your files. Check Don’t limit under Download rate and Upload rate here. 4) Deleted the AppData/Local/Dropbox folder after making a backup copy of that. Here's what I've done thus far: Quit and restarted DB;. Hey everyone, I'm syncing over 2. Solved. updated by: Kleajmp F. On dropbox. We have summarized some frequent ones: Computer hard drive space or Dropbox cloud storage is not enough to store the synced files. This has the following advantages: * doesn't barf on directories with spaces. 3. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. I have tried repeatedly to get phone support and to no avail. I have noticed for the last two days that the DropBox desktop icon is constantly syncing three files. Hello. Finally, click Start Sync to sync files to OneDrive from your PC directly and avoid OneDrive stuck looking for changes forever. dropbox/dropbox. I've tried all the suggestions I can find except re-installing the app. Hi there, I am using dropbox on a Macbook Pro from 2017. 5632 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. Connected everything. I went to Dropbox. These steps may not be necessary. . Once I feel up to the "challenge" allowing Dropbox to move the folder to the new MacOS "secure location" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. Turn on suggestions. . and I don't want to resync all my files agan. As soon as I removed the / everything else synced within seconds. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. . nothing changed. Select the Action dropdown and choose Stop 4. #2. I've reached out to support several times and none of the solutions have helpe. . This takes 5 min or so to turn black and when moused over, it says "Dropbox is Syncing" with the syncing double arrow icon. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. - Check MacOS Activity Monitor. Certain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. One of our clients is having issues with syncing from the website to app. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. Make sure the Dropbox desktop application is running. I've got Dropbox v184. After migrating (moving the Dropbox to a secure MacOS location) the application is constantly syncing. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. I have the "Dropbox Plus" subscription and I run the client on 4 computers. I tried restarting the computer, removing and re-installing the app, clearing the cache, and all at once. Each file or folder uploaded on the Dropbox desktop app can be up to 2 TB. Turn on suggestions. And today again. updated by: Kleajmp F. updated by: Jay - 02-11-2020. Often very very slow - sometimes 15 mins to sync. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Overall, I've got a total of 729 GB of assets synced from Dropbox to my desktop using the Dropbox app. I'm on a MacBook Pro running 10. So they really only have Google as a competitor. It seemed the PC app got stuck syncing and going nowhere. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And that did fix that problem. For the issue of “Dropbox not syncing” may cause by various different reasons, like client errors, firewall blocking, incompatible bad files etc. Hi Megan, thank you for your message. 416. On both Mac and Windows the desktop app resyncs _all_ files every week or so, and Smart Sync has caused thousands of random files to go to "Online-only" with no user input, causing a plethora of desktop issues for me that I've. #2. I have tried to get some help and 3 different reps have given solutions that only made it worse. Click anywhere in the window under the tab. Support has so far recommended I try things I've alr. I had the same problem on my MAC. If I make changes to files in synced folders offline (locally) then launch Dropbox app, only some of the changed files will sync, then all of a sudden, it just stops syncing, and says "Syncing 47 files" without ever resolving. ”. Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13. To see if this is the issue, follow these steps: A. Open the application menu, and restart Dropbox. I went to Dropbox. Since then the system has been synching non-stop and still shows 6 days to completion! Also, on the web site, the amount of space occupied seems much less than even the 85 GB of the latest uploads. Problem possibly solved, but I don't really know how. Then I dragged the master file (with it's sub-files) into the dbox folder. Format the drive your dropbox is on. Just to add that I also have the problems described in this thread. I've rebooted the bomputer sereval times. If you running the latest version of Synology Cloud Sync and Dropbox, and still cannot fix the problem, please restart the Synology Cloud Sync software. I have checked the selective sync again. My Dropbox folder is on a 3TB external drive, it recently got full so I changed to a new 5TB and the first sync (although it took a while) was fine. Then restarted the MacBook Pro, and restarted the. , I can't access those settings. I reinstalled software, I relinked the account. Accessing the Dropbox folder on the computer also seems kind of. 09-26-2022 08:25 AM. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. I don't see the 'import' tab mentioned elsewhere in the forums. Let's follow the steps below in the exact order you see below. 4. Make sure the Dropbox desktop application is running. I hope the information provided here clarifies matters and helps you set this up differently. I use Dropbox Business on Mac Ventura 13. To summarize I installed the headless dropbox on a headless ubuntu 16. - No syncing issues present. I have thousands of unsynced new files that need to upload. Under the Sync tab, click Sync PC to Public Cloud. Select the sync direction, either one-way or two sync, press Next and click Apply to relink the Dropbox account. 426) of the app everything is back to normal but the app keep updateing by her. Syncing. Fixed an issue where syncing Dropbox might prevent Synology NAS. 1 (a)), and I am increasingly frustrated that, even after making a file "Available Offline," I also have to download the file through iCloud services. I use Smart Sync for a number of folders. Dropbox has been stuck for several weeks on 39 files syncing. I am only using 16% of the space available on my dropbox account. Solved. Dropbox icon has stuck on starting. Close OneDrive, reboot your computer once and. Says syncing 42 files, forever. 3. Login to Dropbox. It has some form of integration with Dropbox to allow it to share data between my Android phone and tablet. . Format the drive your dropbox is on. However, I recently noticed that in Finder there is a progress indicator next to the iCloud Drive that says 'Uploading x items" and "29. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. button associated with the file, and click Delete in the menu. I looked here for my Dropbox folder path and found the two SOB files that were syncing for ever. For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even make sense seeing that the block size of NTFS is 4kb. Reinstalled or upgraded Windows/OSX/Linux - Rare, but when doing a re-installation or an upgrade can cause the Dropbox folder to be changed or reverted to an. I already posted on the Dropbox Forum about it, but it's been 2 days and I haven't gotten a reply. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. If it says up to date, but the Synology Cloud Sync stuck as well. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Using v. This is what you should do as a last resort. Way 1: Set up Unlimited Bandwidth on Dropbox. . It wouldn't budge after hours.